Specialisation Course - New Media: Tools and Techniques for Civilian Crisis Management

The interaction of today’s societies has been shaped by the availability of new media and additional tools are constantly being developed to expand its applicability. Their usefulness is undeniable, although the risks of their proliferation should not be underestimated. And while new media have influenced daily interactions, they also have a huge potential for facilitating communication, information-sharing, and reaction in the time of crisis.

The objective of the course is to familiarize participants with different new media tools that can contribute to increasing the effectiveness of peace operations and other organizations working in crisis areas. Participants are given ample time to apply and practice these tools under the guidance of trainers to make sure that they will be able to use them in the field.

The target group of this training is civilian, police, and military experts working in crisis areas, especially in peace operations (EU, UN, OSCE, AU) and humanitarian organizations (OCHA). Since New Media tools can be applied in many different areas of expertise, this course does not focus on one specific group of experts. However, the topics covered are especially relevant to persons working on information management and dissemination, media and public information, or conflict analysis. All participants must have a working knowledge of the internet, email, and Microsoft Office tools.

Although open for military personnel, the tools covered focus predominately on the priorities and areas of responsibility of civilian institutions and organizations.

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Austrian Study Centre for Peace and Conflict Resolution (ASPR)Bulgarian Diplomatic Institute (BDI)Centre for European Perspective (CEP)Netherlands Institute of International Relations ClingendaelCrisis Management Centre (CMC)Royal Institute for International Relations (Egmont)L'École Nationale d'Administration (ENA)Folke Bernadotte Academy (FBA)Scuola Superiore Sant'Anna (SSSUP)Swiss Expert Pool for Civilian Peace Building (SEP)Stabilisation Unit (SU)Center for International Peace Operations (ZIF)